Red Bee ® + Rossape Customer Care
ORDERS ONLY: 1.866.530.3022
email: redbee@optonline.net
Red Bee’s Business Hours
Red Bee ® Apiary and Gardens are private country cottages. We do not have regular hours yet we welcome guest to attend one of our events listed on our calendar. Customer service is available by phone Monday thru Friday 9:00 am till 7:00 pm. Please leave a message someone will return your call shortly. For immediate attention please email us at redbee@optonline.net. MAP with directions.
Tasting Room
Our Honey Tasting and Bottling Kitchen is open by appointment only. Wholesale accounts and chefs are invited to join us for a Tasting Flight of any of our seasonal honeys.
Jobs and Internships at Red Bee Honey
Are you interested in learning about honeybees, chickens, growing your own food, making personal care products? Are you flexible and have a passion for a self-sustainable lifestyle or interest in working in a small business environment? Do you enjoy speaking with people, eating great food and helping out at events? Do you have the ability to take direction from others, work as a part of a team and thrive in a learning situation?
If you answered yes to these questions, we have flexible, part time work and internships for you at Red Bee ® Apiary and Gardens. Perfect for HS and college students with hectic schedules! Give us a call 203.226.4535 or Email us today!
Shipping and Handling
All orders are shipped UPS ground or USPS usually within 24 hours Monday – Thursday during EST business hours.
Wholesale and Bulk
Restaurants, Gourmet Food and Cheese Shops, Chocolate Makers, Wine, Beer and Mead makers! Are you searching for rare or limited harvest honeys? Red Bee ® provides honey to artisanal food makers and we also offer wholesale and bulk pricing for qualified buyers. Please call us for our price list and wholesale application. We will issue you a password to log in and place your wholesale order. Wholesaler Log In. We also source out unusual varieties of U.S. and rare honeys from around the globe. Please give us a call to find out what’s in season and for a price list. Let us know if there is something you are looking for and we’ll find it.
Sales Tax
Red Bee® /Rossape is required to charge sales tax on all orders shipped to Connecticut addresses or picked up at our Weston location.
Certificates and Gift Wrap
Give the honey lover in your life something sweet. When you place your order for a gift certificate on line, we will ship a gift card with your chosen amount to your recipient. Recipients may redeem any items within one year of purchase by calling in their orders.
Red Bee® is happy to ship any of our products in gift boxes to your favorite honey lover. If there is something you do not see or if you would like help creating a personalized gift, let us know we can help with suggestions in your price range. Gift boxes, ribbons and wrapping services are available at no extra charge to you, just ask.
Returns and Exchanges
Red Bee® /Rossape wants you to be satisfied with your purchase. Please let us know if your items arrive broken or damaged or if you are unhappy with your purchase or gift. We will replace your items immediately or refund your money at no extra charge to you. It’s that simple! Please call us within 3 days of receipt of your purchase.
Privacy
Red Bee® /Rossape will never sell or share your information with any third party. All information we obtain from you is kept confidential. Really!
Recycle
Being ecologically responsible is something we do here on a daily basis. We use recycled boxes to pack our orders and invite our clients to recycle boxes, paper and containers. Please reuse or recycle our honey bottles. When you recycle one glass bottle, you save the amount of energy needed to light a 100 watt bulb for 4 hours. Customers who return glass bottles to us will receive a discount off of your next honey purchase. Just ask, It’s that simple!
Red Bee® Donations and Fundraising Policy
Red Bee ® donates generously to non- profit foundations that support like minded causes. Each year we are asked to participate and consider many different events for gift and donations. Some of the causes we feel strongly about are childhood hunger, domestic violence, Slow Food, Apitherapy or healing with honeybees and Colony Collapse Disorder. We kindly ask those non- profit organizations that are looking for donations to submit a written request on your company letter head about your organization and event 30 days prior so that we can consider your request in a timely manner. It is not possible for us to offer support to every request but we will certainly take the time to review each one and respond. Please do not ask for donations of honey, our work is labor intensive, limited in harvest and the demand is far more than we produce. Often we can donate two seats to one of Marina’s Honey Tasting Laboratory Workshops at Red Bee Apiary between June and September when available. Please email us to request our business mailing address. Thank you we look forward to receiving your request.